FAQ

Questions answered:

Press
Metal straws
Credit card charges
Directions
Parking
Dress Code
Menus from our other restaurant
Private facilities
Donations for your group
Employment at BCRFL
Fees for cake cutting and cork
Contact a Manager

I am a member of the press and I need something to do a story on you, and I need it right now.
Please send an email to press [at] BCRFL [.] com. We’ll get you what you need as quickly as possible. And, yes: getting an answer this way is faster than Facebook or even a phone call! We’ll get back to you ASAP.

Metal Straws: how do I get them?
We don’t sell our metal straws, but we do charge tables for straws that end up missing . If you want to buy some metal straws, we recommend Noel Weber from Classic Design Studio locally, or Amazon for a bulk purchase (that’s how we stock up on them).

What should I do if my credit card was overcharged?
Wait a day or so. Most banks will authorize your credit card for the base amount of the bill plus twenty percent. After the charge is no longer pending, the amount you totaled on the receipt will appear on your statement. But, if you still have questions, you can reach a manager at info@justeatlocal.com. Just know that if the charge appears in parenthesis (or in a “pending” section of your online statement), there’s nothing we can do until the charge actually clears.

How do I get to Bittercreek and Red Feather? Map
The restaurants are located side-by-side in the Fidelity Building in Downtown Boise. If you are coming from the West on I-84, take the City Center exit and continue East until you arrive at Capitol Boulevard. Make a left turn on Capitol and continue North in the center lane until you arrive at Bannock. (The left two lanes are turn-only lanes.) Turn left on Bannock and continue one block East to 8th Street. Turn left on 8th Street. Red Feather and Bittercreek are located in the middle of the block on the East side of 8th Street.

If you are coming from the East on I-84, take the Vista exit and turn right, heading North. Vista bends left and downhill where it becomes Capitol Boulevard. Continue North in the center lane until you arrive at Bannock. (The left two lanes are turn-only lanes.) Turn left on Bannock and continue one block East to 8th Street. Turn left on 8th Street. Red Feather and Bittercreek are located in the middle of the block on the East side of 8th Street.

If you are coming from the Northwest on Highway 55, continue South heading into Boise until the road ends at State Street. Turn left onto State Street and continue East until you arrive at 9th Street. Turn right at 9th Street and continue South two blocks to Bannock. Turn left at Bannock and continue East one block until you arrive at 8th Street. Turn right at 8th Street. Red Feather and Bittercreek are located in the middle of the block on the East side of 8th Street.

If you are on foot coming from the Grove Hotel, head North through the Grove Plaza crossing Main, then Idaho. We are located at the middle of the block on the East side of 8th Street.

Where should I park when coming to Bittercreek or Red Feather?
There is on-street parking available on the blocks that surround the restaurants. The closest parking garage has entrances on Main between 8th and Capitol (heading East), and on Idaho between Capitol and 8th (heading East). Parking garages are free for one hour, and $1.50 for each additional hour. On-street parking is free for twenty minutes, and $.25 for each additional fifteen-minute period. Bicycle parking is located all over downtown and is free!

Is there a dress code?
We do not have a dress code.

Can I sit at Red Feather and order off the Bittercreek Menu or vice versa?
We prefer that you sit in the restaurant where you care to dine. If one person in your party wants food from the other kitchen, though, we can usually accommodate. But we do not serve whole parties seated in one restaurant food from the other restaurant’s kitchen.

Do you have private dining facilities? If so, what is the cost?
Our cellar seats up to 22 people and features a private bathroom and bar, a dedicated staff, and a flat panel television and Apple TV which can be used with a laptop computer for presentations or via AirPlay wirelessly with an iPad or iPhone. The price for the space varies depending on the time of year, the size of your group, and the nature of your event. Request more information by emailing cellar [at] bcrfl [dot] com.

How do I request a donation for my group’s fundraiser?
On the “Info” tab you’ll see a link to Request a Donation. Complete instructions can be found there.

How do I apply for employment?
Please send a resume to info@justeatlocal.com and include a short note about how you’d like to be employed. You may also bring a resume to the restaurant between 2:00 p.m. and 5:00 p.m. Monday through Thursday and ask for a manager.

Do you have a corkage or cutting fee?
Our corkage fee is $15, and our cutting fee is $10.

Who do I contact about my pressing need?
For questions about employment, media, or vendor relations, or to make a suggestion, please email info@justeatlocal.com. Or visit our company profile.